Operational Excellence
Cost-effective operations stem from creating and implementing innovative service models, processes and operations management principles. We help our clients thrive through the adoption of world-class operational excellence practices, made possible by our passion for continuous improvement, our deep understanding of the social and healthcare sector, as well as extensive experience of diverse operational environments.
NHG is a pioneer in designing value-based and customer-oriented care models as well as in improving productivity of operations. By developing customer guidance and case management models, we can ensure that people receive the right kind of tailored support in the right place, at the right time. This in combination with the adoption of the latest preventive and rehabilitative care models allows for the control of demand, as well as for achieving the best possible care results.
Contact:

Johan Groop D.Sc. (Tech.)
Senior Partner
johan.groop@nhg.fi / +358 50 358 1610