Effectiveness and Quality Indicators
The core mission of the health and social services is to generate as much well-being as possible with the money that is available. Carefully designed indicators help to steer operations towards a more effective direction.
Advanced organizations monitor the effectiveness and quality of their services. Pioneers also utilize the data produced during monitoring in management. NHG’s continuous services allow the organization to harness the register data produced in operations to measure effectiveness. Effectiveness can be monitored at the level of an individual service, a professional or a customer group. With NHG’s support, the organization can utilize Patient Reported Outcome Measures (PROMs) to improve its operations.
NHG’s understanding of the health and social services register data, customer needs and the operations of the service system help us to support our clients on the journey towards value-based health and social services production.