The biggest challenge in social services is integration. NHG has experience in and evidence from multiple development projects where the effectiveness of even highly demanding social services has been improved.
Public social services are complemented by a multifaceted system of organizations with its peer and voluntary activities. Customers often have multiple simultaneous service needs, but the different services are not functionally integrated into a single service package.
NHG works with the end user groups of all social services. Our projects typically focus on developing the service structure, looking for cost savings and designing operational units and management models.
NHG possesses skills particularly in the development of cooperation in the social services, change management, customer guidance, cost analyses and knowledge management using e.g. predictive analytics.